A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform.
ServiceNow has addressed this vulnerability by deploying a relevant security update to hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
ServiceNow has addressed a blind SQL injection vulnerability that was identified in the Now Platform. This vulnerability could enable an unauthenticated user to extract unauthorized information. ServiceNow deployed an update to hosted instances, and ServiceNow provided the update to our partners and self-hosted customers. Further, the vulnerability is addressed in the listed patches and hot fixes.
ServiceNow has addressed an input validation vulnerability that was identified in the Now Platform. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow deployed an update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. Further, the vulnerability is addressed in the listed patches and hot fixes.
ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
ServiceNow has released upgrades and patches that address a Reflected Cross-Site scripting (XSS) vulnerability that was identified in the ServiceNow Polaris Layout. This vulnerability would enable an authenticated user to inject arbitrary scripts.
ServiceNow has released patches and an upgrade that address an Access Control List (ACL) bypass issue in ServiceNow Core functionality.
Additional Details
This issue is present in the following supported ServiceNow releases:
* Quebec prior to Patch 10 Hot Fix 8b
* Rome prior to Patch 10 Hot Fix 1
* San Diego prior to Patch 7
* Tokyo prior to Tokyo Patch 1; and
* Utah prior to Utah General Availability
If this ACL bypass issue were to be successfully exploited, it potentially could allow an authenticated user to obtain sensitive information from tables missing authorization controls.
There exists a reflected XSS within the logout functionality of ServiceNow versions lower than Quebec Patch 10 Hotfix 11b, Rome Patch 10 Hotfix 3b, San Diego Patch 9, Tokyo Patch 4, and Utah GA. This enables an unauthenticated remote attacker to execute arbitrary JavaScript code in the browser-based web console.
There exists an open redirect within the response list update functionality of ServiceNow. This allows attackers to redirect users to arbitrary domains when clicking on a URL within a service-now domain.