Bestpractical: >> Request Tracker >> 4.3.1 Security Vulnerabilities
RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.
CVSS Score
9.1
EPSS Score
0.002
Published
2026-07-20
Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Disclosure via fake or spoofed RT email headers in an email message or a mail-gateway REST API call.
CVSS Score
7.5
EPSS Score
0.007
Published
2023-11-03
Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Exposure in responses to mail-gateway REST API calls.
CVSS Score
7.5
EPSS Score
0.007
Published
2023-11-03
Best Practical Request Tracker (RT) before 4.4.6 and 5.x before 5.0.3 allows XSS via a crafted content type for an attachment.
CVSS Score
6.1
EPSS Score
0.007
Published
2022-07-14
Best Practical Request Tracker (RT) before 5.0.3 has an Open Redirect via a ticket search.
CVSS Score
6.1
EPSS Score
0.005
Published
2022-07-14
The email-ingestion feature in Best Practical Request Tracker 4.1.13 through 4.4 allows denial of service by remote attackers via an algorithmic complexity attack on email address parsing.
CVSS Score
7.5
EPSS Score
0.024
Published
2019-03-21