Bestpractical: >> Request Tracker >> 4.4.8 Security Vulnerabilities
RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.
CVSS Score
9.1
EPSS Score
0.002
Published
2026-07-20
Best Practical Request Tracker (RT) before 5.0.3 has an Open Redirect via a ticket search.
CVSS Score
6.1
EPSS Score
0.005
Published
2022-07-14