Bestpractical: >> Request Tracker >> 3.8.4 Security Vulnerabilities
RT is an open source, enterprise-grade issue and ticket tracking system. Versions prior to 5.0.10, 6.0.0 and above, prior to 6.0.3 contain an information disclosure and privilege escalation vulnerability in the REST 2.0 API. A privileged (non-administrative) user can obtain authentication credentials belonging to other users — including users with administrative privileges — and use those credentials to read data as those users via RT's feed endpoints. The same request that exposes the credentials also rotates them, invalidating previously-distributed feed URLs across the instance. This issue has been fixed in versions 5.0.10 and 6.0.3.
CVSS Score
9.1
EPSS Score
0.002
Published
2026-07-20
Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Disclosure via fake or spoofed RT email headers in an email message or a mail-gateway REST API call.
CVSS Score
7.5
EPSS Score
0.007
Published
2023-11-03
Best Practical Request Tracker (RT) before 4.4.7 and 5.x before 5.0.5 allows Information Exposure in responses to mail-gateway REST API calls.
CVSS Score
7.5
EPSS Score
0.007
Published
2023-11-03
Best Practical Request Tracker (RT) before 4.4.6 and 5.x before 5.0.3 allows XSS via a crafted content type for an attachment.
CVSS Score
6.1
EPSS Score
0.007
Published
2022-07-14
Best Practical Request Tracker (RT) before 5.0.3 has an Open Redirect via a ticket search.
CVSS Score
6.1
EPSS Score
0.005
Published
2022-07-14
Cross-site scripting (XSS) vulnerability in the cryptography interface in Request Tracker (RT) before 4.2.12 allows remote attackers to inject arbitrary web script or HTML via a crafted public key.
CVSS Score
4.3
EPSS Score
0.021
Published
2015-09-03
Multiple cross-site scripting (XSS) vulnerabilities in Request Tracker (RT) 4.x before 4.2.12 allow remote attackers to inject arbitrary web script or HTML via vectors related to the (1) user and (2) group rights management pages.
CVSS Score
4.3
EPSS Score
0.021
Published
2015-08-14
RT (aka Request Tracker) before 4.0.23 and 4.2.x before 4.2.10 allows remote attackers to hijack sessions via an RSS feed URL.
CVSS Score
6.4
EPSS Score
0.02
Published
2015-03-09
The email gateway in RT (aka Request Tracker) 3.0.0 through 4.x before 4.0.23 and 4.2.x before 4.2.10 allows remote attackers to cause a denial of service (CPU and disk consumption) via a crafted email.
CVSS Score
7.1
EPSS Score
0.028
Published
2015-03-09
Best Practical Solutions RT 3.8.x before 3.8.15 and 4.0.x before 4.0.8, when GnuPG is enabled with a "Sign by default" queue configuration, uses a queue's key for signing, which might allow remote attackers to spoof messages by leveraging the lack of authentication semantics.
CVSS Score
4.3
EPSS Score
0.011
Published
2013-07-24
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